Management Solutions

We’ve taken operations expertise stretching back to 1990, coupled with over 100 years of combined debt recovery industry-specific experience, and fused it with a constantly evolving data analytics offering to provide our clients with unrivalled efficacy for their debtor risk management policies.

As an organisation, we stress constant innovation and coming up with new and creative applications for the data that we source, which in turn allows us to create the most relevant business rules and process in the industry. Furthermore, with our vast experience, we know exactly how to put the insights gained from this data to work immediately and effectively, adding immediate value to the work we do for our clients. It is this rapid practical implementation of information that empowers us to deliver the best debt recovery results in the industry.

This data and insight permeates into our reporting system, and has aided us in compiling a bespoke report offering that specifically measures and highlights the key areas within our clients’ debtors’ books to identify appropriate areas to measure and improve on. These bespoke reports are put together in such a way as to be informative and relevant from an Executive Management perspective, enabling information to be easily digested and actioned upon.

At VeriCred Collections, we emphasise a relationship-based approach to managing your Accounts Receivable and to this purpose, we aim to work WITH our clients to deliver measurable results that positively impact their bottom-line. Our relationship-based approach, coupled with our exceptional result-orientated practices, have ensured that some of the clients that we work with have been making use of VeriCred’s services for longer than 20 years.

In addition, VeriCred boasts a centralised management services complement, which means that all of our management and support departments are all centrally-based in Potchefstroom in South Africa. Departments such as Client Relations, Admin, Legal, Accounting, and HR are all based there, meaning that each of our call centres are 100% dedicated to providing outstanding debt collection services. Our centralised management also means that we also offer support systems that remove the administrative burden of debt collection from our clients, allowing them to focus their efforts on their core business offerings.

Call Centres

We have the most extensive debt collection call centre network in South Africa, and additional call centres in Botswana and Namibia.