Legal Service

Where the normal VeriCred Collections process is not successful, legal action may be instituted at a special rate.

We enlist the services of our own trusted panel of attorneys to continue with the legal collections process. All of the attorneys serving on this panel have proven themselves as experts in the field of debt recovery in the Southern African context, and have been selected according to strict criteria to ensure that our clients receive access to the very best legal personnel in the industry.

Our legal panel emphasises compliance, transparency, and efficiency to ensure that we assess the nature of accounts handed over for legal processing quickly and effectively, and then action them in an appropriate manner. All attorneys serving on our panel operate using our VeriNet software which ensures that continuous performance evaluation is possible, and enables consistent monitoring of the accounts by the client as they move through the credit lifecycle’s legal stage.

Call Centres

We have the most extensive debt collection call centre network in South Africa, and additional call centres in Botswana and Namibia.